Finova Holdings Pte Ltd Data Protection Notice (the "Notice")
Updated as at 1 July 2022
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1. |
Overview and Scope |
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In this Notice, "we", "us", "our", "Company", "Finova", or "Finova Group" means Finova Holdings Pte Ltd,
"you", "your", or "yours" means the persons to whom this Notice applies. "Personal Data" has the same meaning as that
defined in the Personal Data Protection Act 2012 (the "PDPA").
Your personal data privacy is important to us and we are highly committed in protecting and managing your Personal Data in
a responsible manner in line with this Notice.
This Notice sets out the collection, use and disclosure of your Personal Data. "Personal Data" means any data or
information, whether true or not, about an individual who can be identified either (a) from that data; or (b) from that
data and other information to which Finova is likely to have access to.
Personal Data excludes Business Contact Information which means an individual's name, position name or title, business
telephone number, business address, business electronic mail address or business fax number and any other similar
information about the individual, not provided by the individual solely for his personal purposes.
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2. |
When and what kind of Personal Data do we collect? |
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We may collect, use and disclose the following data about you:
1. |
When you furnish Personal Data by filling up forms (either online or in hardcopy) when applying for Finova
products and services or feedback (i.e., surveys), asking queries, requests or other submissions;
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2. |
If and when you contact Finova (i.e., telephone calls, emails and face to face meetings) which we may keep
a record of that correspondence;
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3. |
Details of your visits to our websites and web portals, including, but not limited to, cookies, location
data, weblogs and other communication data, that you access;
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4. |
If you enter into any contract(s) with Finova or purchase any services from Finova;
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5. |
When you fill up online and hardcopy job application forms to apply for a job at Finova or to join tment;
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6. |
If you make contact with any of our authorized representatives, agents and partners, we may keep a record
of that correspondence;
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7. |
If and when you respond to any of Finova marketing and publicity efforts, newsletters and other
communication materials;
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8. |
If you participate in any exhibition, event, road show or workshop organised by Finova or where Finova is a
participant;
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We may collect the following kinds of Personal Data through the different channels mentioned above:
1. |
Full Name; |
2. |
Business and/or residential addresses; |
3. |
Business and/or personal email addresses; |
4. |
Mobile and business telephone numbers; |
5. |
Bank account details, if necessary; |
6. |
NRIC/Passport/FIN/Work Permit numbers and copies, if necessary; |
7. |
Educational and professional qualifications and certifications; |
8. |
Employment history; and |
9. |
Voice, photos and CCTV images/ videos, if applicable; |
If you are apply for a job at Finova, we may collect the additional following kinds of Personal Data:
1. |
Medical records; and |
2. |
Next of kin information and emergency contact details; |
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3. |
What purposes does Finova Collect, Use and Disclose Personal Data? |
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We may use the information we collect from you for any of the following purposes:
1. |
To perform or carry out Finova obligations arising from any contracts between you and us; |
2. |
To enable Finovas subcontractors, third-party agents and service providers, to fulfil obligations/services as stipulated in your contract with Finova; |
3. |
To handle services requests and enquiries from you; |
4. |
For payment processing and administration purposes for Finova, or on be; |
5. |
To administer and update your records in our databases; monitoring and maintaining a copy of a record of your past transactions; |
6. |
To facilitate the delivery, maintenance and enhancement of Finova services for customers, tenants, shareholders/directors (including shareholder/director support services), and Employment |
7. |
To improve Finova's customer service through your feedback; |
8. |
For client and tenant KYC, AML and other background checks. For submission to offshore agents, if required; |
9. |
To market and rent out properties owned by Finova |
10. |
For management and communications with tenants and/or property agents; |
11. |
To facilitate and administrate rental payments and for carrying out repairs and maintenance works on properties; |
12. |
For job applicant database administration, management and records keeping purposes; |
13. |
To assess suitability for employment, facilitate job placements for job applicants and for work visa application purposes, if needed; |
14. |
To setup, manage and administer companies for clients, both in Singapore and overseas. |
15. |
To facilitate data analysis and business planning purposes; |
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To process your enquiries and any and all other ancillary administration; |
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For communications, sales and marketing leads generation and general publicity; |
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For vendor management and communications purposes; |
19. |
For government, compliance, audit and other regulatory purposes; |
20. |
For security, safety surveillance and monitoring purposes, including identity verification and contact tracing purposes; |
21. |
For internal reporting and/or accounting purposes; and |
22. |
Purposes incidental to each or all of the above. |
We may also contact you by any communication means which you have given us your contact details, including but not limited
to via email, telephone numbers, and post, for the purpose of getting your feedback or for providing you with information
which we believe could be of interest to you or your organisation.
By your submission of your Personal Data to us, you consent to the onward disclosure of your Personal Data to the agents or
service providers (as set out in no. 3 of Finova collect, use and disclose Personal Data ) and the processing of your
Personal Data by these agents and/or service providers.
We only collect, process, use or disclose such Personal Data, in accordance with this Notice. If you are acting as an
intermediary, or otherwise on behalf of a third party, or supply us with information regarding a third party, you undertake
that you are an authorised representative or agent of such third party and that you have obtained consent from such third
party to our collection, processing, use and disclosure of his/her Personal Data. Because we are collecting the third party's
data from you, you undertake to make the third party aware of all matters listed in this Notice by referring the third party
to our website.
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4. |
Consent for the collection and use of your Personal Data |
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You consent to the collection, use and disclosure of your Personal Data for the above-mentioned purposes and agree to be bound by
the obligations it imposes on you, when you accept this Notice. You accept this Notice when you continue to browse on Finova
website or continuing to engage with Finova.
When you consent to us collecting and/or processing your Personal Data, it is on you to ensure that all Personal Data submitted to
us is complete, accurate, true and correct at the time of submission. You are also requested to inform us should there be
any changes to the Personal Data that you had submitted to us. Failure to do so may result in our inability to provide
you with products and services you have requested.
Please note that if you do not consent to any of the above business purposes, Finova may not be able to satisfy the purposes for
which the information was collected.
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5. |
Does Finova disclose Personal Data to third parties? |
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We may disclose your Personal Data to any member of our group, which means our subsidiaries, our ultimate holding company and its
subsidiaries, as defined in the Companies Act (1967).
On occasion, we may use third party agents and service providers to assist us in the use of your Personal Data as outlined under
"What purposes does Finova Collect, Use and Disclose Personal Data?" You consent to such use of your Personal Data by continuing
to browse on Finova website or continuing to engage with Finova.
Finova will not transfer Personal Data within or outside Singapore unless we have assurance the Personal Data will be accorded a
level of protection which is comparable to those of PDPA.
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6. |
For how long does Finova retain your Personal Data? |
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We will cease retaining your Personal Data, as soon as it is reasonable to assume that the purpose for collecting/processing your
Personal Data has been fulfilled, and there is no other legal or business purposes to continue retaining your Personal Data.
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7. |
How does Finova protect your Personal Data? |
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The Personal Data that we hold about you may be stored on cloud drives provided by third-party vendors and service providers.
Finova will ensure that there is a variety of reasonable security measures to maintain the safety of your Personal Data. All
electronic storage and transmission of Personal Data is secured and stored on managed servers with controlled access and
appropriate security technologies.
Although every reasonable effort has been made to ensure that all Personal Data will be so protected, Finova cannot be responsible
for any unauthorised use or misuse of such information and from risks which are inherent in all internet communications.
Your Personal Data will only be disclosed for the express purpose of delivering the product or service requested and shall not be
sold or disclosed to any other company for any other reason whatsoever without your consent.
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8. |
Access and Correction of Personal Data |
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Please contact us should you wish to have access to or seek to update, correct or withdraw the consent to collect and use your
Personal Data. Your email should identify yourself and state which Personal Data and information about its use and/or disclosure
is requested.
We will respond to your request as soon as reasonably possible. In the event we are not able to respond to your request within
thirty (30) days after receiving your request, we will inform you before the deadline. If we are unable to provide you with any
Personal Data or to make a correction you have requested, we shall inform you of the reasons unless where we are not required to
do so under PDPA.
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9. |
Further Information and contact |
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If you are concerned about the handling of your Personal Data, wish to be removed from our email subscription or contact lists,
or if you have any complaints or queries related to your Personal Data or our Notice, please contact Finova's Data Protection
Officer ("DPO") at yunchang.chua@finova.com.sg. Please clearly identify yourself
and the purpose of your query.
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10. |
Amendments and updates of this Notice |
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Finova reserves the right to change this Notice with or without notice from time to time and will make the updated statement
available on our website.
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